As COVID-19 has continued to spread in Minnesota, we’ve been working hard to ensure that using an HOURCAR is as safe as possible. We’ve audited and improved our cleaning and sanitizing procedures to improve efficiency and maintain CDC compliance, as well as found other ways to improve the things we’re already doing.
Here’s the updates we’ve launched, active now:
- We’ve replaced all the cabin air filters with HEPA-rated filters.
- We’ve increased staff capacity so we can up our cleaning and sanitizing round from once every two weeks to once every few days. All cars will be sanitized at least once a week, and most will be sanitized twice a week.
- We’ve placed alcohol-based wipes in all the cars that are less likely to freeze in the winter.
Please continue to let us know if the wipes are running low and take your trash with you! We still ask that you do not use an HOURCAR if you have tested positive for COVID-19 or been exposed to someone who has tested positive for COVID-19. We can waive any fees if you need to cancel for this reason.
If you have any questions – about this COVID-19 plan or anything else – we hope you’ll reach out and let us know! You can email us at firstname.lastname@example.org or call us at 612.343.2277. We value any and all member feedback.
We’ll be reaching out again soon about with updates for winter and our upcoming technology transition, so be on the lookout for more communication from us.
Thank you for being part of our car-sharing community!
HOURCAR Member Services