To qualify for Access PLUS, the member must self-certify that their household income is 50% or less of the Area Median Income.
No paperwork or financial statements are required to be on this plan; the self-certification selection was designed to avoid many of the hassles normally associated with income-based programs.
• Damage Fee Waiver included, so you pay $0 in the event you are in an at-fault crash
•Additional miles per trip per day included
•Pay no Admin Fees
All members on Access PLUS must complete self-certification. This happens during new membership applications or existing members can complete the form below.
Submission of this form does not enroll you in Access PLUS. To do this, you must cancel your current paid monthly membership plan. At the end of your month, your plan will change to Try It, where you can then change it to Access PLUS. If you are already on Try It, upgrade to Access PLUS at any time once you’ve completed the form below.
All Drive Credit expires 60 days after applied, unless stated otherwise. View credit via the app or in your account online.
The below credits are manually issued. To receive credit, you must email trip details (start/end/date/time) to info@HOURCAR.org. Credits will be issued within 72 business hours, valid for the next 60 days as Drive Credit. Trip costs will not be refunded.
Refuel the tank = $4
Kindness Credits = $1-$20 (thanks for watching out for others!)
The below fees are waived if you are enrolled in a PLUS plan during the time of incident. The cost of the ticket is not included.
Towing Processing Fee = $50
Parking Ticket Processing Fee = $35
Toll Charge Processing Fee = $25
At-Fault Damage Fee = up to $1,000
We charge fees to discourage inconvenience to fellow members of our carsharing community. We’d always rather hear from you than not if there’s anything that we should be aware of, so communicate with us to avoid most fees.
Excessive Cleaning Fee = up to $200 per instance (includes smoking, pet, trash, and odor)
Biohazard Cleaning Fee = $250 biohazard service removal fee + Unavailable Vehicle Fee per Day + other additional fees as relevant
Unsecured Vehicle Fee = up to $75 per occurrence (check your trip is ended by making sure the doors are locked)
Unavailable Vehicle Fee = Day rate times number of days vehicle was impounded/unavailable for rental
Dead Battery = up to $40 per occurrence (first step is to make sure all headlights are off)
Excessive/Major Violation of Terms = $250 Fee + Cost of repair/cleaning + possible membership revocation
Excessive Complaint = up to $50 per incident
Late return = $40 per incident
Return with 1/4 tank or less of fuel = $25
All plans have a non-refundable $25 One-Time Registration Fee to process your driving history (unless a valid promo code is entered, which may adjust the $25 registration fee, or you self-certify for Access PLUS during your application, which will lower the registration fee to $1.) Those with international driving licenses should apply as normal, and if additional information is needed, we will reach out to you. HOURCAR does not charge additional fees to process non-Minnesotan driving licenses.
All fees are non-refundable. All charges are subject to an additional 17.075% tax in Saint Paul, 17.225% in Minneapolis, and 17.325% in Rochester, which includes city sales tax, county sales tax, state sales tax, transit improvement sales and use, and motor vehicle rental taxes. Driving credit cannot be used to pay state and local taxes or fees. Qualified tax-exempt organizations should contact us to apply an exemption.