How does HOURCAR work?
Find a plan that works for you and submit an application. We’ll process it in 1-3 business days, ensure all drivers meet the qualifications for membership. Once you’re approved, your HOURCAR membership gives you access to our entire fleet of vehicles located at hubs in our service areas. You reserve a car online or via the app, unlock it with your Metro Transit GoTo card or smartphone app, pick it up from its designated hub, and drop it off at the same hub when you’re done. You share the cars with other members, so you’ll probably become familiar with how they set their mirrors and what radio stations they listen to. Please leave at least ¼ of a tank of gas for the next user, pick up your trash, and take your stuff with you. Don’t forget to turn off the lights. There’s a gas card in the glove box if you need to fill up, and we’ll credit you for your time spent at the pump. If you have any questions or run into trouble, just give us a call.
How to use the HOURCAR app
Using the HOURCAR app is the recommended way to access vehicles and make reservations. For more detailed instructions on how to use the app, check out these documents:
Using a reservation with a Metro Transit GoTo card
If you do not have a smartphone or would like an additional backup method to access an HOURCAR, you can use your Metro Transit GoTo card! If you have a Metro Transit GoTo card, let us know the serial number on the back of your card so we can link it to your account. If you do not have a Metro Transit GoTo card, let us know and we can mail you one.
For more detailed instructions, check out this document:
- Accessing the vehicle and using your trip with a GoTo card
- To extend a trip, give us a call at 612.343.2277
Are you a visual learner? Watch our How To video here
Where is HOURCAR?
Hourcars are stationed at designated hubs located across the Twin Cities and in Rochester. Most hubs are in public parking ramps and at local businesses, credit unions, and grocery stores. Our most successful hubs are in urban areas with lots of people, good connections to Metro Transit, and limited parking—like the downtown cores, college campuses, and medium-to-high-density neighborhoods. Find Hourcars at a hub near you, or contact us about hosting an HOURCAR hub at your business, organization, or institution.
Find a plan that works for you and submit a new application. We’ll process your application in one to three business days, ensure all drivers meet the membership qualifications. Reserve a car online, via the app, or by calling us. Unlock a vehicle through your smartphone app or Metro Transit GoTo card. Still have questions? We can help with that.