My Account

Update your information, like address, driving license, and payment methods here.

If your license hasn’t expired yet but you have a new one, email us a photo (front and back) or you’ll have to wait until it’s expired in the system before you can update.

View and download all invoices here

Transfer your plan to Try It for no monthly fees. Whenever your next trip may be, you can change your plan instantly for the best rates. 

To close your account, complete our Closure Form

Once your account is closed, you will need to reapply to reopen, and you will need to pay the One-Time $25 Registration Fee for us to review your background in a new account. 

View and update your plan preferences here

Access PLUS: Review qualifications and self-certify here

View and redeem credits for registration discounts or drive credits here.

View and download details about your trips, including where it started and ended here

Book an HOURCAR as short as 30 minutes or as long as 3 days up to 6 months in advance here

Refer a friend by sharing your code in the app or by emailing us your friends info for $25 Drive Credit. 

Drive Credit will show on your account once your friend has taken their first trip and is valid for 60 days once credited for trip costs only. Drive Credit can not be applied towards fees or taxes. 

My Resources

Review commonly asked questions and, if you can’t find your answer, contact us so we can help out. 

Evie FAQs here

Trips with our app provide the best overall experience. Available for iOS and Android. Get the app here

Request or link your GoTo card to begin, pause, resume, and end trips here

Learn how to begin and end trips, overall rules, and other tricks of the trade here

Members must be at least 18 years old, have 1+ years of driving history, and have a good record. International driving licenses are highly encouraged. Learn more here

All trips with an HOURCAR require you to pay for parking while out and about. You’ll never need to pay at the hub, even when in a ramp or secured parking lot. 

For trips with Evie, review the rules here

Stay up to date with the terms and conditions here

My Perks

Walk, bike, carpool, or take Metro Transit? See if you qualify for up to $100 annual emergency transportation reimbursements from Metro Transit. (This is not an income-based program.) Details and enrollment here

Business Account

Learn more about getting a Business Account and how it works here

Review more info about using HOURCAR or Evie for business here

Book an HOURCAR as short as 30 minutes or as long as 3 days, up to 6 months in advance here

Login to review invoices, update approved drivers, and more here

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